Withdraw Funds Back to Your Wallet or Bank
Withdrawals go back to the same payment method you used to deposit — this keeps your account flow clean and simplifies our verification checks. Head to the cashier, switch to the withdrawal tab, and select your preferred channel. Players in Petaling Jaya and elsewhere have the same options: Touch 'n Go eWallet, Boost, GrabPay or a local bank account via DuitNow. Enter
the RM amount, confirm your identity if prompted, and submit. We process each request through our standard review queue before releasing funds to your chosen channel.
- Open the withdrawal tab — In the cashier, switch from deposit to withdraw and pick the channel — e-wallet or bank account — that matches your original deposit method.
- Enter the withdrawal amount — Type the RM figure you want returned to your wallet. The screen shows any minimum threshold relevant to your account tier.
- Complete identity confirmation — If your account verification is pending, you will be prompted to submit your ID document before the withdrawal moves forward.
- Request submitted for review — Once submitted, your request enters our review queue. You can track its status in the transaction history section of your account.
